Frequently Asked Questions


To register go to ‘Open an Account’ and enter the required information. Please make sure the data you submit is correct and up to date. In the future it will simplifies withdrawal process.

If you can't make a trade, it means that:

  • You have insufficient funds on the balance.
  • You are trying to invest an amount that is lower than the minimum allowed amount.

Funding your account is quick and simple. There are various payment methods at your disposal. Simply choose whichever method you prefer and follow the steps below to make a successful deposit:.

  • Log in to your account
  • Click on “Deposit Funds”
  • Enter the amount and select the currency
  • Finally, select your preferred deposit method
Yes, Depositing into your account is absolutely safe, private and secure. All transactions are communicated using Secure Socket Layer (SSL) technology, ensuring that your personal information is kept safe.

Want to withdraw funds from your account? No problem!

Please follow these simple steps:

  • In order to apply for a withdrawal, you will need to make sure that your wallet address is in your account profile.
  • Once logged in, go to the withdrawal section and simply follow the steps and your withdrawal will be processed.

Contact us

  • Live Chat Support( Help 24/7 )